FAQ
FAQ
What is Kuma?
Kuma means bear in Japanese, two things our founder is fascinated with. Kuma leathercraft uses the finest leathers sourced from around the world to create an ever expanding library of quality, handmade goods.
What payment methods do you accept?
We accept most major payment methods including Venmo, PayPal, Apple Pay, Google Pay, Visa, Mastercard, AMEX, Discover, JBC, Diners Club, Elo, and Shop Pay.
What do you charge for shipping?
Shipping is free for all USA orders over $25. All USA orders under $25 will be charged $5 for shipping. Shipping will be calculated during checkout for all Canadian customers.
Where do you ship your products?
We currently only ship to the USA and Canada.
What are your shipping and processing times?
All in stock items will ship within 1-3 days of ordering. (Most items will ship within 24 hours of ordering.)
Delivery once shipped is estimated to be 2-3 days.
Out if stock items will ship within 14 days of ordering. (subject to material availability)
Other Questions?
Feel free to reach out to us at kumaleathercrafthq@gmail.com